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The Art Of Employee Performance Tracking

16/02/2023

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To succeed in business, you need a good method for keeping tabs on how well your staff is doing in terms of efficiency, productivity, and the quality of the service they provide. In fact, there are a variety of easy and efficient approaches that can be taken. If you’ve been searching for a stress-free method for employee performance tracking with the aim of improving productivity, the advice below is for you.

Why track employee performance?

Employee performance tracking refers to the practice of evaluating an employee’s efforts largely via the use of quantitative, objective criteria. It’s important to know how your employees are progressing in their careers and what they’re doing for your company.

Measuring employee performance is useful for setting appropriate targets, as it reveals both areas in which an employee excels and could use further development, as well as those in which they are still developing skills. There are many benefits of doing a performance review on your staff, such as:

  • It helps workers better understand their roles.
  • Employees receive constructive feedback, enabling them to better their work.
  • Management can assess employees’ strengths and areas for improvement by analyzing the information provided
  • Through observation, employers can better appreciate their workers’ capabilities.
  • Managers are able to make exact decisions on raises, promotions, rewards, or even unemployment.

How to track employee performance?

Creating an effective employee performance tracking system may appear to be a challenging task, but in reality, it is not quite as challenging as it may first appear.

Identify the Worth of Each Role

Before you can evaluate employees, you need to understand and articulate what kind of value they bring to your company or department.

Every employee position is measurable. If you can’t measure an employee’s performance, you should reconsider their position. It can be simple or complex at times, but every position can be measured objectively with proper thought and planning. It is your responsibility to understand how employees add value to your organization before developing realistic performance standards and a transparent measurement process.

Establish clear expectations and goals.

Having goals and expectations laid out early on helps keep everyone on the same page, boosts productivity, and increases the chances that those goals will be met.

You, as the supervisor, ought to set expectations for your employees’ output. Everyone on the team, for instance, needs to know what he or she is responsible for based on his or her role.

Make sure your team’s goals are realistic. Also, these requirements should be the same for everyone who has the same job. The importance of goal-setting cannot be understated. In this instance, it’s important to set personal objectives for each worker. If you have an open discussion with your staff about this, you can learn which of their performance targets are reasonable and appropriate for their role.

Develop and Employ Measuring Instruments

There is a lot to take into account and assess when trying to track employee performance. Work in this area is often detail-oriented and data-driven. In order to facilitate the evaluation, many measuring tools have been operated.

Through the use of software that keeps tabs on each worker, everyone can assess their own efficiency and effectiveness in the workplace. This provides managers with concrete examples of both strong and weak areas in which their teams may work to improve.

Employers use a variety of tools and methods to measure how well employees do their jobs. Those who are going to use these tools should choose tools that are as objective as possible. These ways of measuring are called performance appraisals. For employees to trust them, they must seem fair and just. Therefore, it is important that employers choose the one tool that works best for them and use it consistently. One of the best way is to create your own application for measuring performance.

Develop and Employ Measuring Instruments
It is critical that employers select the best tool for the job.

Check in on a regular basis.

By checking in with your employees one-on-one on a regular basis, you can keep a close eye on their process and hold them accountable for what they do. This will also strengthen the manager-employee bond, which will increase employee motivation.

Listening to what your staff members want is an important step in getting it right at employee performance tracking. It helps you be able to make accurate monitor staff performance assessments. Maintain regular interactions with your team members. You should never underestimate the value of employee feedback. You can use some of these for examples:

  • Do you have any worries about how your career is going?
  • Do you feel fulfilled by your work?
  • How frequently would you like us to give you comments?
  • Do you intend to pursue any long-term career goals?
  • How can our business help you reach these goals?
Check in on a regular basis
Having regular one-on-one check-ins with your staff

Align Performance Metrics with Organization Goals

Measuring performance is crucial for encouraging development within an organization. Being able to measure anything allows you to determine which benefits are most important to your brand, and measuring the right things allows you to act on that data to transform your business. It’s important to make sure that the criteria you use to evaluate workers align with the larger objectives of your company.

Challenges when measuring employee performance

The setting in which an evaluation is conducted has a major bearing on how the employee responds to it. Suppose the work environment does not promote or involve employees in measurement talks and instead only gauges people against goals placed upon them. In that case, people will grow irritated, and the bad usage of measurement will become formed in the culture of the company.

Here are some of the most common performance management challenges and lessons that can help the rest of the business understand.

Lack of managerial training.

Most problems with performance management can be traced back to interpersonal conflicts. That applies to everyone, from the top on down to the fresher. People are complicated, and they carry that complexity into the workplace with them. It’s not easy to manage them or help them better; therefore, doing so is a challenge.

While many managers would rather keep things casual and relaxed, they end up exerting too much control. Leaders need to make performance evaluation a priority in addition to developing an efficient strategy for dealing with performance issues. Do your best to be objective while providing constructive feedback as part of the review.

Inability to trust

One common reason is that workers don’t understand their performance reviews. Employees are not likely to be on board with the process if they find the rating system to be opaque or biased. Opinions toward measuring can improve with the correct method. In order for measurement to be effective, people must believe that it is being deployed for their benefit, not against them.

Opposition to measuring

There are a number of factors that can contribute to measurement resistance, including a lack of understanding, instructions, poor relationships, faulty data, or buy-in from higher management.

Managers must first discover the sources of employee discontent, find out the cause, analyze the issues, apply treatments, and constantly improve in order to minimize employee dissatisfaction and boost performance improvements.

Let Supreme Tech help!

In today’s high-tech world, performance management systems are all the rage. Nearly every day, a whole new app or piece of software is released for use in business, all with the goal of making performance evaluation easier and more efficient.

Let Supreme Tech help
Create the best employee performance tracking system with Supreme Tech help

Your employees are your company’s greatest asset since they make it successful and profitable. Thus, firm success depends on how you track employee performance. It shows staff performance and keeps your organization on track. People are more inclined to set objectives and accept constructive criticism when they know how and why they’re being evaluated. Employee performance tracking’s actual worth is in that.

Your personal and professional helper both have a home at SupremeTech. Create a task in Supreme Tech whenever you think of anything you need to do, whether it’s for work or personal reasons. Contact us now to create the best solution for your own business!

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Define Consistent Error Structures Good Practice: Use a standard error format so all errors are predictable and machine-readable.Example: {   "errorType": "ValidationError",   "message": "Invalid input: 'email' is missing",   "requestId": "12345-abcd" } Bad Practice: Avoid returning vague or unstructured errors that make debugging difficult. { "message": "Something went wrong", "error": true } Why It Matters: Structured errors make debugging easier by providing consistent, machine-readable information. They also improve communication with clients or downstream systems by conveying what went wrong and how it should be handled. 2. Use Custom Error Classes Good Practice: In Node.js, define custom error classes for clarity: class ValidationError extends Error {   constructor(message) {     super(message);     this.name = "ValidationError";     this.statusCode = 400; // Custom property   } } // Throwing a custom error if (!event.body.email) {   throw new ValidationError("Invalid input: 'email' is missing"); } Bad Practice: Use generic errors for everything, making identifying or categorizing issues hard.Example: throw new Error("Error occurred"); Why It Matters: Custom error classes make error handling more precise and help segregate application errors (e.g., validation issues) from system errors (e.g., database failures). 3. Include Contextual Information in Logs Good Practice: Add relevant information like requestId, timestamp, and input data (excluding sensitive information) when logging errors.Example: console.error({     errorType: "ValidationError",     message: "The 'email' field is missing.",     requestId: context.awsRequestId,     input: event.body,     timestamp: new Date().toISOString(), }); Bad Practice: Log errors without any context, making debugging difficult.Example: console.error("Error occurred"); Why It Matters: Contextual information in logs makes it easier to identify what triggered the error and where it happened, improving the debugging experience. Retry Logic Across AWS SDK and Other Services Retrying failed operations is critical when interacting with external services, as temporary failures (e.g., throttling, timeouts, or transient network issues) can disrupt workflows. Whether you’re using AWS SDK, third-party APIs, or internal services, applying retry logic effectively can ensure system reliability while avoiding unnecessary overhead. 1. Use Exponential Backoff and Jitter Good Practice: Apply exponential backoff with jitter to stagger retry attempts. This avoids overwhelming the target service, especially under high load or rate-limiting scenarios.Example (General Implementation): async function retryWithBackoff(fn, retries = 3, delay = 100) {     for (let attempt = 1; attempt <= retries; attempt++) {         try {             return await fn();         } catch (error) {             if (attempt === retries) throw error; // Rethrow after final attempt             const backoff = delay * 2 ** (attempt - 1) + Math.random() * delay; // Add jitter             console.log(`Retrying in ${backoff.toFixed()}ms...`);             await new Promise((res) => setTimeout(res, backoff));         }     } } // Usage Example const result = await retryWithBackoff(() => callThirdPartyAPI()); Bad Practice: Retrying without delays or jitter can lead to cascading failures and amplify the problem. for (let i = 0; i < retries; i++) {     try {         return await callThirdPartyAPI();     } catch (error) {         console.log("Retrying immediately...");     } } Why It Matters: Exponential backoff reduces pressure on the failing service, while jitter randomizes retry times, preventing synchronized retry storms from multiple clients. 2. Leverage Built-In Retry Mechanisms Good Practice: Use the built-in retry logic of libraries, SDKs, or APIs whenever available. These are typically optimized for the specific service.Example (AWS SDK): const DynamoDB = new AWS.DynamoDB.DocumentClient({     maxRetries: 3, // Number of retries     retryDelayOptions: { base: 200 }, // Base delay in ms }); Example (Axios for Third-Party APIs):Use libraries like axios-retry to integrate retry logic for HTTP requests. const axios = require('axios'); const axiosRetry = require('axios-retry'); axiosRetry(axios, {     retries: 3, // Retry 3 times     retryDelay: (retryCount) => retryCount * 200, // Exponential backoff     retryCondition: (error) => error.response.status >= 500, // Retry only for server errors }); const response = await axios.get("https://example.com/api"); Bad Practice: Writing your own retry logic unnecessarily when built-in mechanisms exist, risking suboptimal implementation. Why It Matters: Built-in retry mechanisms are often optimized for the specific service or library, reducing the likelihood of bugs and configuration errors. 3. Configure Service-Specific Retry Limits Good Practice: Set retry limits based on the service's characteristics and criticality.Example (AWS S3 Upload): const s3 = new AWS.S3({ maxRetries: 5, // Allow more retries for critical operations retryDelayOptions: { base: 300 }, // Slightly longer base delay }); Example (Database Queries): async function queryDatabaseWithRetry(queryFn) {     await retryWithBackoff(queryFn, 5, 100); // Retry with custom backoff logic } Bad Practice: Allowing unlimited retries can cause resource exhaustion and increase costs. while (true) {     try {         return await callService();     } catch (error) {         console.log("Retrying...");     } } Why It Matters: Excessive retries can lead to runaway costs or cascading failures across the system. Always define a sensible retry limit. 4. Handle Transient vs. Persistent Failures Good Practice: Retry only transient failures (e.g., timeouts, throttling, 5xx errors) and handle persistent failures (e.g., invalid input, 4xx errors) immediately.Example: const isTransientError = (error) =>     error.code === "ThrottlingException" || error.code === "TimeoutError"; async function callServiceWithRetry() {     await retryWithBackoff(() => {         if (!isTransientError(error)) throw error; // Do not retry persistent errors         return callService();     }); } Bad Practice: Retrying all errors indiscriminately, including persistent failures like ValidationException or 404 Not Found. Why It Matters: Persistent failures are unlikely to succeed with retries and can waste resources unnecessarily. 5. Log Retry Attempts Good Practice: Log each retry attempt with relevant context, such as the retry count and delay. async function retryWithBackoff(fn, retries = 3, delay = 100) {     for (let attempt = 1; attempt <= retries; attempt++) {         try {             return await fn();         } catch (error) {             if (attempt === retries) throw error;             console.log(`Attempt ${attempt} failed. Retrying in ${delay}ms...`);             await new Promise((res) => setTimeout(res, delay));         }     } } Bad Practice: Failing to log retries makes debugging or understanding the retry behavior difficult. Why It Matters: Logs provide valuable insights into system behavior and help diagnose retry-related issues. Summary of Best Practices for Retry logic AspectGood PracticeBad PracticeRetry LogicUse exponential backoff with jitter to stagger retries.Retry immediately without delays, causing retry storms.Built-In MechanismsLeverage AWS SDK retry options or third-party libraries like axios-retry.Write custom retry logic unnecessarily when optimized built-in solutions are available.Retry LimitsDefine a sensible retry limit (e.g., 3–5 retries).Allow unlimited retries, risking resource exhaustion or runaway costs.Transient vs PersistentRetry only transient errors (e.g., timeouts, throttling) and fail fast for persistent errors.Retry all errors indiscriminately, including persistent failures like validation or 404 errors.LoggingLog retry attempts with context (e.g., attempt number, delay,  error) to aid debugging.Fail to log retries, making it hard to trace retry behavior or diagnose problems. Logging Best Practices Logs are essential for debugging and monitoring Lambda functions. However, unstructured or excessive logging can make it harder to find helpful information. 1. Mask or Exclude Sensitive Data Good Practice: Avoid logging sensitive information like:User credentialsAPI keys, tokens, or secretsPersonally Identifiable Information (PII)Use tools like AWS Secrets Manager for sensitive data management.Example: Mask sensitive fields before logging: const sanitizedInput = {     ...event,     password: "***", }; console.log(JSON.stringify({     level: "info",     message: "User login attempt logged.",     input: sanitizedInput, })); Bad Practice: Logging sensitive data directly can cause security breaches or compliance violations (e.g., GDPR, HIPAA).Example: console.log(`User logged in with password: ${event.password}`); Why It Matters: Logging sensitive data can expose systems to attackers, breach compliance rules, and compromise user trust. 2.  Set Log Retention Policies Good Practice: Set a retention policy for CloudWatch log groups to prevent excessive log storage costs.AWS allows you to configure retention settings (e.g., 7, 14, or 30 days). Bad Practice: Using the default “Never Expire” retention policy unnecessarily stores logs indefinitely. Why It Matters: Unmanaged logs increase costs and make it harder to find relevant data. Retaining logs only as long as needed reduces costs and keeps logs manageable. 3. Avoid Excessive Logging Good Practice: Log only what is necessary to monitor, troubleshoot, and analyze system behavior.Use info, debug, and error levels to prioritize logs appropriately. console.info("Function started processing..."); console.error("Failed to fetch data from DynamoDB: ", error.message); Bad Practice: Logging every detail (e.g., input payloads, execution steps) unnecessarily increases log volume.Example: console.log(`Received event: ${JSON.stringify(event)}`); // Avoid logging full payloads unnecessarily Why It Matters: Excessive logging clutters log storage, increases costs, and makes it harder to isolate relevant logs. 4. Use Log Levels (Info, Debug, Error) Good Practice: Use different log levels to differentiate between critical and non-critical information.info: For general execution logs (e.g., function start, successful completion).debug: For detailed logs during development or troubleshooting.error: For failure scenarios requiring immediate attention. Bad Practice: Using a single log level (e.g., console.log() everywhere) without prioritization. Why It Matters: Log levels make it easier to filter logs based on severity and focus on critical issues in production. Conclusion In this episode of "Mastering AWS Lambda with Bao", we explored critical best practices for building reliable AWS Lambda functions, focusing on optimizing performance, error handling, and logging. Optimizing Performance: By reducing cold starts, using smaller deployment packages, lightweight runtimes, and optimizing VPC configurations, you can significantly lower latency and optimize Lambda functions. Strategies like moving initialization outside the handler and leveraging Provisioned Concurrency ensure smoother execution for latency-sensitive applications.Error Handling: Implementing structured error responses and custom error classes makes troubleshooting easier and helps differentiate between transient and persistent issues. Handling errors consistently improves system resilience.Retry Logic: Applying exponential backoff with jitter, using built-in retry mechanisms, and setting sensible retry limits optimizes that Lambda functions gracefully handle failures without overwhelming dependent services.Logging: Effective logging with structured formats, contextual information, log levels, and appropriate retention policies enables better visibility, debugging, and cost control. Avoiding sensitive data in logs ensures security and compliance. Following these best practices, you can optimize lambda function performance, reduce operational costs, and build scalable, reliable, and secure serverless applications with AWS Lambda. In the next episode, we’ll dive deeper into "Handling Failures with Dead Letter Queues (DLQs)", exploring how DLQs act as a safety net for capturing failed events and ensuring no data loss occurs in your workflows. Stay tuned! Note: 1. Provisioned Concurrency is not a universal solution. While it eliminates cold starts, it also incurs additional costs since pre-initialized environments are billed regardless of usage. When to Use:Latency-sensitive workloads like APIs or real-time applications where even a slight delay is unacceptable.When Not to Use:Functions with unpredictable or low invocation rates (e.g., batch jobs, infrequent triggers). For such scenarios, on-demand concurrency may be more cost-effective.

                13/01/2025

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                Bao Dang D. Q.

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                  Best Practices for Building Reliable AWS Lambda Functions

                  13/01/2025

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                  Bao Dang D. Q.

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