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From Seeking The Path to Leading The Way: Phuoc’s Journey at SupremeTech
Are you curious how someone with no IT background made a bold leap into tech and ended up leading a team? Starting with no formal IT background, Phuoc took a leap of faith into the world of Infrastructure at SupremeTech. What began as a fresh start during the pandemic has become an inspiring tech career journey from entry-level newcomer to the leader of our Infrastructure team. In this inspiring interview, Phuoc shares the lessons learned, the power of making mistakes, and how embracing challenges helped shape his career in tech. First Impressions That Last Hi Phuoc! What was your first impression when you joined SupremeTech?I still remember my first day at SupremeTech. What impressed me most… was the smell of a brand-new office! (laughs)It might sound funny, but that paint smell felt comforting. It reminded me of my first job after graduation, working at a new construction site—filled with excitement, hope, and anticipation. Whenever I catch that same scent, it brings back the feeling of a fresh start. From Tourism to Tech: A Career Switch Sparked by Fate We heard you used to work in the tourism industry. What made you switch to IT?Yes, I worked as an admin in the tourism sector. Shifting careers felt like fate. Honestly, it might sound silly, but I chose SupremeTech mainly because they offered a MacBook! (laughs).At the time, I was looking to change my career to IT Infrastructure and had passed interviews at two companies. But when I discovered SupremeTech would provide a MacBook, I was so excited I couldn’t say no.Back then, I felt like a blank sheet of paper. Starting in a completely new field was a huge challenge. But thanks to the support from my teammates, I slowly adapted and began to grow. Starting During COVID: Remote Work and Early Struggles Changing industries isn’t easy. What was the toughest challenge for you?I joined SupremeTech during the COVID pandemic, so the biggest challenge was starting remotely. I didn’t know anyone, and everything was done over Google Meet. Building connections, understanding the work, or communicating effectively was hard. When we finally returned to the office, I was so happy to meet my teammates, mentors, and colleagues in person. That’s when my real learning journey began.One of the most memorable challenges? Making mistakes. I’ve never been afraid of being wrong—in fact, I enjoy it. I made many mistakes initially, but each one taught me something. Most of them happened because I didn’t think far enough ahead. Over time, I learned to be more thoughtful and less overconfident. Lessons from Mistakes: Learning the Hard Way How did you manage to get through those mistakes?Mistakes are valuable lessons. Now, I even create small “traps” in internship assignments based on the mistakes I once made. It helps them encounter real problems and learn through hands-on experience. You remember things better when you figure them out yourself, rather than just reading about them. After every project, our team writes a retrospective report noting what could have been done better. One mistake equals one lifelong lesson. Facing Challenges with a Grateful Mindset You talk a lot about challenges—what does that word mean to you?To me, challenges are a kind of “fate”. They don’t just happen by chance. You have to find a way to overcome them when they show up.They might feel overwhelming at the moment, but when I look back, I feel grateful—even thankful for the people who gave me those challenges. Every company has its problems. What matters is how you deal with them and what you learn along the way. From Fresher to Team Leader: A Role Earned Through Action You’re a team leader now. How did that role come to you?Honestly, I didn’t expect to become a leader so soon. But I’ve never been the type to wait around for task assignment. At the associate level, I tried to help interns and share my experience. I focused on building strong communication and genuine connections.As a mentor, I always try to lead by example. So when I was promoted, I already felt ready. When you sincerely help others, good things naturally come your way. A Culture of Calm and Growth What’s something special about the work environment at SupremeTech?SupremeTech has a very peaceful work environment. There’s no office politics or unnecessary drama. It’s a safe and supportive place where people can grow. But that doesn’t mean the work is easy. During projects, it can feel like going into battle. Everyone has to stay sharp and take ownership to solve problems. It’s an outstanding balance—our culture is kind, but our work ethic is fierce. That reflects SupremeTech's core values: be kind in life and embrace Passion and Challenge at work. Words of Advice for Young IT Professionals What would you say to young people just starting their careers in IT?Make mistakes while you still can. Don’t be afraid to be wrong. You’ll learn more from your errors than from any books.Don’t be afraid to try. Don’t avoid difficult things, especially if you want to grow beyond your comfort zone. Looking Back: Any Regrets? Looking back at your tech career journey, do you have any regrets?Not at all. Every step I’ve taken has been worth it. Skills are essential, but the environment shapes who you become. I love investigating new problems and finding solutions. My curiosity has given me more experiences than most people at my level haven’t had, which helps me grow every day. Final thought Thank you, Phuoc, for sharing your honest and inspiring story. We wish you continued passion, positivity, and success on your tech career journey with SupremeTech!
11/04/2025
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