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Offshore software development services: Common terms you should know

26/07/2023

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Are you facing difficulties in seeking for IT talents for your business? Well, you are not alone! According to THE 2022 GLOBAL TALENT SHORTAGE report by ManpowerGroup, 21 countries are recorded higher talent shortages than global average. IT & Technology ranks #1 top industries with the highest talent shortages. Though tech giants are announcing to discharge hundred thousands of employees worldwide, causing the global lay-off wave, IT talents are forecasted to still in high demand, especially those who obtain AI, machine learning, cybersecurity, cloud computing skills.

Talent shortages around the world

In order to stay ahead of the competition, businesses need to ensure its human resource stability. While seeking for the optimal solutions, business owners consider offshore software development an old-school, yet effective, lifesaving package. The allure of accessing top-notch talent, reducing costs, and scaling operations has made offshore development an enticing option. But beware! Successfully navigating this realm comes with its fair share of challenges.

Enter the world of offshore development, where managing performance can be as exhilarating as sailing through rough waters. We have just the knowledge buoy you need to stay afloat. In our latest educational blog post, we dive deep into the common terms every business owner should know to harness the true potential of offshore software development services.

common terms every business owner should know
What you should know about offshore software development services?

Understanding Offshore Software Development Services

Definition of offshore software development services

Offshore software development services refer to the practice of outsourcing software development tasks or projects to external teams located in a different country or region. Instead of relying solely on in-house resources, businesses collaborate with offshore development teams to leverage their expertise, cost advantages, and scalability. By partnering with offshore service providers, companies gain access to a global talent pool, enabling them to accelerate development cycles and bring innovative solutions to market faster.

Benefits of offshore software development services

  • Cost-effectiveness: One of the most significant advantages of offshore software development services is cost reduction. By choosing offshore providers, businesses can tap into regions with lower labor costs, allowing them to allocate their budget more efficiently. This cost advantage enables companies to invest in other areas of their business or allocate resources to additional development projects.
  • Access to skilled talent: Offshore software development services offer businesses access to a diverse and highly skilled talent pool. These offshore teams often possess specialized expertise and experience in specific technologies or industries. By collaborating with offshore professionals, businesses can leverage their knowledge and skills to build cutting-edge software solutions that meet their unique requirements.
  • Scalability and flexibility: Offshore software development services provide businesses with the flexibility to scale their development efforts quickly. As projects evolve or new opportunities arise, offshore teams can quickly ramp up resources or adjust the team size accordingly. This scalability allows companies to respond rapidly to market demands, ensuring efficient project execution and timely product delivery.

Addressing challenges in offshore software development services

  • Performance management: Managing the performance of offshore development teams can be a challenge due to geographical distance, cultural differences, and variations in work practices. To overcome this challenge, it is crucial to establish clear communication channels, set expectations, and implement effective project management methodologies. Regular monitoring, progress tracking, and performance evaluation help ensure that projects stay on track and meet quality standards.
  • Communication and language barriers: Effective communication is vital for successful offshore development. Language barriers, different time zones, and cultural nuances can hinder communication and collaboration. To address this challenge, it is essential to establish clear communication protocols, leverage collaboration tools, and foster a culture of open and transparent communication. Regular video conferences, documentation, and the use of project management tools can help bridge communication gaps and ensure effective collaboration.
  • Time zone differences: Offshore often involves teams located in different time zones. While this can be advantageous for round-the-clock productivity, it also presents coordination challenges. To mitigate the impact of time zone differences, it is important to establish overlapping working hours, define clear expectations for response times, and leverage asynchronous communication methods such as email or project management tools. Effective time management and coordination are key to maximizing productivity and minimizing delays.

Importance of knowledge and preparation

To navigate the landscape of offshore software development successfully, knowledge and preparation are paramount. Business owners, product owners, and IT specialists must invest time and effort to understand the common terms and concepts associated with offshore development. This knowledge empowers them to make informed decisions, communicate effectively with offshore teams, and proactively address challenges. By preparing their teams and acquiring the necessary knowledge, businesses can lay a strong foundation for successful offshore collaborations, unlocking the full potential of offshore software development services.

Common Terms in Offshore Software Development

Common terms of offshore development services
Common terms of offshore development services

Agile development

Agile development is an iterative and collaborative approach to software development that emphasizes flexibility, adaptability, and customer collaboration. It involves breaking down the development process into small, incremental tasks called sprints, allowing for frequent feedback and continuous improvement. Agile development principles include valuing individuals and interactions, working software over comprehensive documentation, customer collaboration, and responding to change.

In the context of offshore development, Agile methodologies provide several benefits. They facilitate effective communication and collaboration between onshore and offshore teams, ensuring a shared understanding of project goals and requirements. Agile practices enable rapid iteration and quick feedback loops, allowing offshore teams to adapt to changing requirements and deliver valuable software increments consistently.

Scrum

Scrum is a specific Agile framework widely used in software development. It provides a structured approach to project management, enabling teams to organize their work, prioritize tasks, and optimize productivity. In Scrum, development work is divided into short time-boxed iterations called sprints, usually lasting two to four weeks. Each sprint involves planning, daily stand-up meetings, development, testing, and a review of the completed work.

Within the Scrum framework, several key terms and roles are important to understand. These include the product owner, responsible for defining and prioritizing the product backlog; the Scrum master, who facilitates the Scrum process and ensures the team adheres to Agile principles; and the development team, responsible for delivering the software increment during each sprint. Scrum provides a transparent and iterative approach to software development, making it well-suited for offshore teams collaborating with onshore counterparts.

DevOps

DevOps is a set of practices that integrates software development (Dev) and IT operations (Ops) to enhance collaboration and improve the software delivery process. It aims to streamline workflows, automate processes, and foster a culture of collaboration and continuous improvement. DevOps encompasses areas such as infrastructure automation, continuous integration/continuous delivery (CI/CD), and monitoring and feedback loops.

In the context of offshore software development, implementing DevOps practices can bring significant benefits. It enables smoother collaboration between onshore and offshore teams, ensures faster and more reliable software deployments, and enhances overall project visibility and transparency. DevOps principles promote efficient communication, standardized processes, and rapid feedback cycles, leading to improved productivity, quality, and time-to-market for offshore development projects.

Dedicated development team

A dedicated development team refers to a group of specialized software developers and professionals who work exclusively on a specific project for a client. Unlike traditional outsourcing models, where tasks are assigned to different teams or individuals, a dedicated development team remains focused on a single project, providing continuity, consistency, and a deep understanding of the project requirements.

The advantages of a dedicated development team in offshore software development are numerous. It allows for greater control and flexibility over the development process, as the client can directly manage and communicate with the dedicated team. The team members become intimately familiar with the project, its goals, and the client’s expectations, resulting in higher productivity and better alignment. Additionally, a dedicated team offers scalability options, allowing the client to adjust the team size based on project requirements easily.

Within a dedicated development team, roles and responsibilities are clearly defined. They typically include software developers, quality assurance specialists, project managers, and other roles specific to the project’s requirements. This dedicated team structure fosters collaboration, accountability, and a shared sense of ownership, leading to efficient and successful offshore software development projects.

Best Practices for Managing Offshore Software Development Services

Preparing your team for offshore collaboration

To ensure a smooth offshore collaboration, preparing your team for the unique dynamics of working with an offshore software development service is essential. First, familiarize your team with common offshore software development terms and concepts. This will promote a shared understanding and effective communication with the offshore team. Additionally, establish clear communication channels, both synchronous and asynchronous, to facilitate seamless collaboration and timely information exchange.

Utilize offshore software development to achieve greater success
Utilize offshore software development to achieve greater success

Setting expectations and goals

Clearly defining project requirements and milestones is crucial for successful offshore software development. Ensure that your team and the offshore service provider understand the project’s scope, deliverables, and timelines. Communicate your expectations and goals to align everyone towards a shared vision. Regularly monitor progress and performance metrics to ensure the project stays on track and meets the desired outcomes.

Building strong relationships with offshore teams

Building strong relationships with offshore teams is a key factor in the success of your collaboration. Cultivate trust and cooperation by fostering open and transparent communication channels. Encourage regular interactions and establish a culture of inclusivity and respect. Regularly evaluate the progress and provide constructive feedback to address issues and foster continuous improvement promptly. Building a strong relationship with the offshore team promotes effective collaboration, enhances productivity, and improves overall project outcomes.

Leveraging project management tools and technologies

Project management tools and technologies play a vital role in managing offshore software development services. Leverage appropriate project management tools to facilitate efficient task tracking, document sharing, and communication. These tools can streamline project workflows, enhance visibility, and promote transparency. Collaborative platforms, version control systems, and task management software can also contribute to effective project management and streamline the coordination between your team and the offshore service provider.

Conclusion

It is important to reiterate the significant advantages that offshore software development services offer to businesses. By opting for offshore development, companies can unlock cost savings, tap into a global talent pool, and achieve scalability and flexibility in their development projects. Offshore software development services provide opportunities to accelerate innovation, increase productivity, and gain a competitive edge in the market.

To navigate the complexities of offshore software development successfully, we emphasized the importance of acquiring knowledge and preparing your team. Understanding the common terms and concepts in offshore development allows you to effectively communicate with offshore teams, manage expectations, and overcome challenges. Educating yourself and your team will set the stage for fruitful and successful offshore collaborations.

Dig deeper into SupremeTech’s offshore development services

SupremeTech delivers multiple service lines to serve client’s individual needs flexibly. Explore our service lines and our expertise to find your best fit!

Book a free consultation with us now!

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Use Smaller Deployment Packages to optimize lambda function Good Practice: Minimize the size of your deployment package by including only the required dependencies and removing unnecessary files.Use bundlers like Webpack, ESBuild, or Parcel to optimize your package size.Example: const DynamoDB = require('aws-sdk/clients/dynamodb'); // Only loads DynamoDB, not the entire SDK Bad Practice: Bundling the entire AWS SDK or other large libraries without considering modular imports.Example: const AWS = require('aws-sdk'); // Loads the entire SDK, increasing package size Why It Matters: Smaller deployment packages load faster during the initialization phase, reducing cold start latency. 2. 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Enable Provisioned Concurrency1 Good Practice: Use Provisioned Concurrency to pre-initialize a set number of environments, ensuring they are always ready to handle requests.Example:AWS CLI: aws lambda put-provisioned-concurrency-config \ --function-name myFunction \ --provisioned-concurrent-executions 5 AWS Management Console: Why It Matters: Provisioned concurrency ensures a constant pool of pre-initialized environments, eliminating cold starts entirely for latency-sensitive applications. 4. Reduce Dependencies to optimize the lambda function Good Practice: Evaluate your libraries and replace heavy frameworks with lightweight alternatives or native APIs.Example: console.log(new Date().toISOString()); // Native JavaScript API Bad Practice: Using heavy libraries for simple tasks without considering alternatives.Example: const moment = require('moment'); console.log(moment().format()); Why It Matters: Large dependencies increase the deployment package size, leading to slower initialization during cold starts. 5. Avoid Unnecessary VPC Configurations Good Practice: Place Lambda functions outside a VPC unless necessary. If a VPC is required (e.g., to access private resources like RDS), optimize networking using VPC endpoints.Example:Use DynamoDB and S3 directly without placing the Lambda inside a VPC. Bad Practice: Deploying Lambda functions inside a VPC unnecessarily, such as accessing services like DynamoDB or S3, which do not require VPC access.Why It’s Bad: Placing Lambda in a VPC introduces additional latency due to ENI setup during cold starts. Why It Matters: Functions outside a VPC initialize faster because they skip ENI setup. 6. Choose Lightweight Runtimes to optimize lambda function Good Practice: Use lightweight runtimes like Node.js or Python for faster initialization than heavier runtimes like Java or .NET.Why It’s Good: Lightweight runtimes require fewer initialization resources, leading to lower cold start latency. Why It Matters: Heavier runtimes have higher cold start latency due to the complexity of their initialization process. Summary of Best Practices for Cold Starts AspectGood PracticeBad PracticeDeployment PackageUse small packages with only the required dependencies.Bundle unused libraries, increasing the package size.InitializationPerform heavy initialization (e.g., database connections) outside the handler.Initialize resources inside the handler for every request.Provisioned ConcurrencyEnable provisioned concurrency for latency-sensitive applications.Ignore provisioned concurrency for high-traffic functions.DependenciesUse lightweight libraries or native APIs for simple tasks.Use heavy libraries like moment.js without evaluating lightweight alternatives.VPC ConfigurationAvoid unnecessary VPC configurations; use VPC endpoints when required.Place all Lambda functions inside a VPC, even when accessing public AWS services.Runtime SelectionChoose lightweight runtimes like Node.js or Python for faster initialization.Use heavy runtimes like Java or .NET for simple, lightweight workloads. Error Handling and Logging Error handling and logging are critical for optimizing your Lambda functions are reliable and easy to debug. Effective error handling prevents cascading failures in your architecture, while good logging practices help you monitor and troubleshoot issues efficiently. Structured Error Responses Errors in Lambda functions can occur due to various reasons: invalid input, AWS service failures, or unhandled exceptions in the code. Properly structured error handling ensures that these issues are captured, logged, and surfaced effectively to users or downstream services. 1. Define Consistent Error Structures Good Practice: Use a standard error format so all errors are predictable and machine-readable.Example: {   "errorType": "ValidationError",   "message": "Invalid input: 'email' is missing",   "requestId": "12345-abcd" } Bad Practice: Avoid returning vague or unstructured errors that make debugging difficult. { "message": "Something went wrong", "error": true } Why It Matters: Structured errors make debugging easier by providing consistent, machine-readable information. They also improve communication with clients or downstream systems by conveying what went wrong and how it should be handled. 2. Use Custom Error Classes Good Practice: In Node.js, define custom error classes for clarity: class ValidationError extends Error {   constructor(message) {     super(message);     this.name = "ValidationError";     this.statusCode = 400; // Custom property   } } // Throwing a custom error if (!event.body.email) {   throw new ValidationError("Invalid input: 'email' is missing"); } Bad Practice: Use generic errors for everything, making identifying or categorizing issues hard.Example: throw new Error("Error occurred"); Why It Matters: Custom error classes make error handling more precise and help segregate application errors (e.g., validation issues) from system errors (e.g., database failures). 3. Include Contextual Information in Logs Good Practice: Add relevant information like requestId, timestamp, and input data (excluding sensitive information) when logging errors.Example: console.error({     errorType: "ValidationError",     message: "The 'email' field is missing.",     requestId: context.awsRequestId,     input: event.body,     timestamp: new Date().toISOString(), }); Bad Practice: Log errors without any context, making debugging difficult.Example: console.error("Error occurred"); Why It Matters: Contextual information in logs makes it easier to identify what triggered the error and where it happened, improving the debugging experience. Retry Logic Across AWS SDK and Other Services Retrying failed operations is critical when interacting with external services, as temporary failures (e.g., throttling, timeouts, or transient network issues) can disrupt workflows. Whether you’re using AWS SDK, third-party APIs, or internal services, applying retry logic effectively can ensure system reliability while avoiding unnecessary overhead. 1. Use Exponential Backoff and Jitter Good Practice: Apply exponential backoff with jitter to stagger retry attempts. This avoids overwhelming the target service, especially under high load or rate-limiting scenarios.Example (General Implementation): async function retryWithBackoff(fn, retries = 3, delay = 100) {     for (let attempt = 1; attempt <= retries; attempt++) {         try {             return await fn();         } catch (error) {             if (attempt === retries) throw error; // Rethrow after final attempt             const backoff = delay * 2 ** (attempt - 1) + Math.random() * delay; // Add jitter             console.log(`Retrying in ${backoff.toFixed()}ms...`);             await new Promise((res) => setTimeout(res, backoff));         }     } } // Usage Example const result = await retryWithBackoff(() => callThirdPartyAPI()); Bad Practice: Retrying without delays or jitter can lead to cascading failures and amplify the problem. for (let i = 0; i < retries; i++) {     try {         return await callThirdPartyAPI();     } catch (error) {         console.log("Retrying immediately...");     } } Why It Matters: Exponential backoff reduces pressure on the failing service, while jitter randomizes retry times, preventing synchronized retry storms from multiple clients. 2. Leverage Built-In Retry Mechanisms Good Practice: Use the built-in retry logic of libraries, SDKs, or APIs whenever available. These are typically optimized for the specific service.Example (AWS SDK): const DynamoDB = new AWS.DynamoDB.DocumentClient({     maxRetries: 3, // Number of retries     retryDelayOptions: { base: 200 }, // Base delay in ms }); Example (Axios for Third-Party APIs):Use libraries like axios-retry to integrate retry logic for HTTP requests. const axios = require('axios'); const axiosRetry = require('axios-retry'); axiosRetry(axios, {     retries: 3, // Retry 3 times     retryDelay: (retryCount) => retryCount * 200, // Exponential backoff     retryCondition: (error) => error.response.status >= 500, // Retry only for server errors }); const response = await axios.get("https://example.com/api"); Bad Practice: Writing your own retry logic unnecessarily when built-in mechanisms exist, risking suboptimal implementation. Why It Matters: Built-in retry mechanisms are often optimized for the specific service or library, reducing the likelihood of bugs and configuration errors. 3. Configure Service-Specific Retry Limits Good Practice: Set retry limits based on the service's characteristics and criticality.Example (AWS S3 Upload): const s3 = new AWS.S3({ maxRetries: 5, // Allow more retries for critical operations retryDelayOptions: { base: 300 }, // Slightly longer base delay }); Example (Database Queries): async function queryDatabaseWithRetry(queryFn) {     await retryWithBackoff(queryFn, 5, 100); // Retry with custom backoff logic } Bad Practice: Allowing unlimited retries can cause resource exhaustion and increase costs. while (true) {     try {         return await callService();     } catch (error) {         console.log("Retrying...");     } } Why It Matters: Excessive retries can lead to runaway costs or cascading failures across the system. Always define a sensible retry limit. 4. Handle Transient vs. Persistent Failures Good Practice: Retry only transient failures (e.g., timeouts, throttling, 5xx errors) and handle persistent failures (e.g., invalid input, 4xx errors) immediately.Example: const isTransientError = (error) =>     error.code === "ThrottlingException" || error.code === "TimeoutError"; async function callServiceWithRetry() {     await retryWithBackoff(() => {         if (!isTransientError(error)) throw error; // Do not retry persistent errors         return callService();     }); } Bad Practice: Retrying all errors indiscriminately, including persistent failures like ValidationException or 404 Not Found. Why It Matters: Persistent failures are unlikely to succeed with retries and can waste resources unnecessarily. 5. Log Retry Attempts Good Practice: Log each retry attempt with relevant context, such as the retry count and delay. async function retryWithBackoff(fn, retries = 3, delay = 100) {     for (let attempt = 1; attempt <= retries; attempt++) {         try {             return await fn();         } catch (error) {             if (attempt === retries) throw error;             console.log(`Attempt ${attempt} failed. Retrying in ${delay}ms...`);             await new Promise((res) => setTimeout(res, delay));         }     } } Bad Practice: Failing to log retries makes debugging or understanding the retry behavior difficult. Why It Matters: Logs provide valuable insights into system behavior and help diagnose retry-related issues. Summary of Best Practices for Retry logic AspectGood PracticeBad PracticeRetry LogicUse exponential backoff with jitter to stagger retries.Retry immediately without delays, causing retry storms.Built-In MechanismsLeverage AWS SDK retry options or third-party libraries like axios-retry.Write custom retry logic unnecessarily when optimized built-in solutions are available.Retry LimitsDefine a sensible retry limit (e.g., 3–5 retries).Allow unlimited retries, risking resource exhaustion or runaway costs.Transient vs PersistentRetry only transient errors (e.g., timeouts, throttling) and fail fast for persistent errors.Retry all errors indiscriminately, including persistent failures like validation or 404 errors.LoggingLog retry attempts with context (e.g., attempt number, delay,  error) to aid debugging.Fail to log retries, making it hard to trace retry behavior or diagnose problems. Logging Best Practices Logs are essential for debugging and monitoring Lambda functions. However, unstructured or excessive logging can make it harder to find helpful information. 1. Mask or Exclude Sensitive Data Good Practice: Avoid logging sensitive information like:User credentialsAPI keys, tokens, or secretsPersonally Identifiable Information (PII)Use tools like AWS Secrets Manager for sensitive data management.Example: Mask sensitive fields before logging: const sanitizedInput = {     ...event,     password: "***", }; console.log(JSON.stringify({     level: "info",     message: "User login attempt logged.",     input: sanitizedInput, })); Bad Practice: Logging sensitive data directly can cause security breaches or compliance violations (e.g., GDPR, HIPAA).Example: console.log(`User logged in with password: ${event.password}`); Why It Matters: Logging sensitive data can expose systems to attackers, breach compliance rules, and compromise user trust. 2.  Set Log Retention Policies Good Practice: Set a retention policy for CloudWatch log groups to prevent excessive log storage costs.AWS allows you to configure retention settings (e.g., 7, 14, or 30 days). Bad Practice: Using the default “Never Expire” retention policy unnecessarily stores logs indefinitely. Why It Matters: Unmanaged logs increase costs and make it harder to find relevant data. Retaining logs only as long as needed reduces costs and keeps logs manageable. 3. Avoid Excessive Logging Good Practice: Log only what is necessary to monitor, troubleshoot, and analyze system behavior.Use info, debug, and error levels to prioritize logs appropriately. console.info("Function started processing..."); console.error("Failed to fetch data from DynamoDB: ", error.message); Bad Practice: Logging every detail (e.g., input payloads, execution steps) unnecessarily increases log volume.Example: console.log(`Received event: ${JSON.stringify(event)}`); // Avoid logging full payloads unnecessarily Why It Matters: Excessive logging clutters log storage, increases costs, and makes it harder to isolate relevant logs. 4. Use Log Levels (Info, Debug, Error) Good Practice: Use different log levels to differentiate between critical and non-critical information.info: For general execution logs (e.g., function start, successful completion).debug: For detailed logs during development or troubleshooting.error: For failure scenarios requiring immediate attention. Bad Practice: Using a single log level (e.g., console.log() everywhere) without prioritization. Why It Matters: Log levels make it easier to filter logs based on severity and focus on critical issues in production. Conclusion In this episode of "Mastering AWS Lambda with Bao", we explored critical best practices for building reliable AWS Lambda functions, focusing on optimizing performance, error handling, and logging. Optimizing Performance: By reducing cold starts, using smaller deployment packages, lightweight runtimes, and optimizing VPC configurations, you can significantly lower latency and optimize Lambda functions. Strategies like moving initialization outside the handler and leveraging Provisioned Concurrency ensure smoother execution for latency-sensitive applications.Error Handling: Implementing structured error responses and custom error classes makes troubleshooting easier and helps differentiate between transient and persistent issues. Handling errors consistently improves system resilience.Retry Logic: Applying exponential backoff with jitter, using built-in retry mechanisms, and setting sensible retry limits optimizes that Lambda functions gracefully handle failures without overwhelming dependent services.Logging: Effective logging with structured formats, contextual information, log levels, and appropriate retention policies enables better visibility, debugging, and cost control. Avoiding sensitive data in logs ensures security and compliance. Following these best practices, you can optimize lambda function performance, reduce operational costs, and build scalable, reliable, and secure serverless applications with AWS Lambda. In the next episode, we’ll dive deeper into "Handling Failures with Dead Letter Queues (DLQs)", exploring how DLQs act as a safety net for capturing failed events and ensuring no data loss occurs in your workflows. Stay tuned! Note: 1. Provisioned Concurrency is not a universal solution. While it eliminates cold starts, it also incurs additional costs since pre-initialized environments are billed regardless of usage. When to Use:Latency-sensitive workloads like APIs or real-time applications where even a slight delay is unacceptable.When Not to Use:Functions with unpredictable or low invocation rates (e.g., batch jobs, infrequent triggers). For such scenarios, on-demand concurrency may be more cost-effective.

                13/01/2025

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                Bao Dang D. Q.

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                  Best Practices for Building Reliable AWS Lambda Functions

                  13/01/2025

                  310

                  Bao Dang D. Q.

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